Frequently asked questions
Frequently asked questions
What do I need?
A stable internet connection (15–20 Mbps for Full HD) and a compatible device: Samsung or LG Smart TV, Fire TV Stick, Android TV, iPhone, iPad, PC, Mac or MAG box.
Is there a contract?
No. One payment for 1, 3, 6 or 12 months. No auto-renewal.
Is it legal?
Yes. We are a licensed service with full company details in our legal notice.
Does it work outside Spain?
Yes, anywhere with a good internet connection. The guide shows your local time.
How do I pay?
After you message us on WhatsApp we send the available payment methods ([MÉTODOS DE PAGO]). Prices are in euros.
What internet speed do I need?
About 10 Mbps for HD, 15–20 Mbps for Full HD and 25 Mbps+ for 4K, per screen.
Can I get a trial?
Yes — ask us on WhatsApp for the current trial conditions.
Can I get an invoice?
Yes, send us your billing details when you order.